2739 Casino & Sportsbook Data Care

This page describes what we collect when you use 2739 and how we keep that data protected. We operate an online gaming and sportsbook platform available where local law permits. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers, or place bets on Liga 1 matches and live-dealer tables, you share personal information with us. Understanding how we handle that data is important to your experience on 2739.

We do not sell or lease your personal information to third parties for marketing. We do not use your data to build shadow profiles. Our approach is straightforward: we collect what we need to verify your identity, process your deposits and withdrawals, keep your account secure, and comply with the laws of the jurisdictions where we operate. We keep this information only as long as necessary for these purposes.

This policy applies to all users of 2739, whether you access the platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or other supported locations. If you have questions after reading this page, our customer-support team can be reached via the contact details at the end of this policy.

What we collect and how we use it

We collect personal data in three categories: account setup, transaction processing, and site behaviour.

Account setup and identity verification

When you register on 2739, we ask for your email address, phone number, full name, date of birth, and residential address. We use this information to create and manage your account. We also ask for identity documents—a national ID, driver's licence, or passport—to verify that you are of legal age and that your location falls within our supported jurisdictions. This Know Your Customer (KYC) step is required by law and protects both you and us. We store these documents securely and do not share them with external parties except where required by court order or regulatory authority.

Payment and withdrawal information

When you deposit money on 2739, we record your chosen payment method—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We do not store your banking credentials directly. Instead, we work with third-party payment processors who handle the secure transfer of funds. We retain transaction records (date, amount, payment method) for account history and dispute resolution. Withdrawal requests follow the same process: we verify your account status and process the transfer through the same payment rail. These records are kept for seven years to comply with tax and anti-money-laundering regulations.

Site activity and cookies

We collect information about how you use 2739: which games you play (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo, or slot titles like Aviator and Sweet Bonanza), which sportsbook markets you view (Football, MotoGP, Mobile Legends esports), and when you log in and out. We use cookies—small files stored on your device—to remember your login session and your preferred language. These cookies expire after 24 hours of inactivity. We also collect your IP address and browser type to detect fraud and prevent account takeovers. This data is held for up to 90 days.

Third-party processors and data sharing

Our payment processors hold your banking information securely on their own servers. These processors are PCI DSS-certified and subject to strict data-protection standards. We do not share your personal information with game studios, sportsbook data providers, or marketing partners. We may disclose information to law-enforcement agencies or regulatory authorities if we receive a valid legal request. We do not disclose information to other 2739 users under any circumstance.

Your rights and our commitments

You have the right to request a copy of all personal data we hold about you. You may request that we correct inaccurate information or delete your account and associated records. To exercise these rights, contact our support team using the details at the end of this policy. We will respond to all such requests within 30 days.

Our servers are located outside some jurisdictions where our users reside. This means your data may be transferred across borders and stored in different regulatory environments. We use encryption and access controls to maintain security throughout this process. You consent to this cross-border transfer when you create an account on 2739.

Cookies and tracking

We use functional cookies to keep you logged in and to save your preferences (language, theme). We do not use tracking cookies for advertising. You can disable cookies in your browser settings, but doing so may prevent you from accessing 2739. We do not honour Do Not Track browser signals at this time.

Data retention and deletion

We retain personal information for as long as your account is active. If you close your account and do not return for 12 months, we delete most personal data, except transaction records (kept for seven years for regulatory compliance) and identity documents (deleted after 30 days of account closure). If you request account deletion, we remove your email, name, and phone number immediately and anonymise your transaction history.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we notify all active users via email. Your continued use of 2739 after such notification means you accept the updated policy.

Contact and complaints

If you have questions about how we handle your data, or if you believe we have misused your personal information, contact our support team:

• Email: [email protected]
• In-app support: Open the menu in 2739 and select "Help"
• Response window: We aim to respond to all inquiries within 5 business days

If you are not satisfied with our response, you may lodge a complaint with the data-protection authority in your jurisdiction. 2739 is available only where local law permits. Services are subject to the laws of the jurisdictions in which we operate.